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Privacy Policy

Updated May 2018

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.freckles-designs.com (the “Site”).

Personal Information collected

When you visit the Site, certain information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information is collected about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information”.

Device Information is collected using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, certain information is collected from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. This information is referred to as “Order Information”.

When “Personal Information” is mentioned in this Privacy Policy, it is referring to both about Device Information and Order Information.

How do I use your personal information?
I use the Order Information that is collected generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmations and/or invoices). Additionally, I use this Order Information to communicate with you; screen orders for potential risk or fraud; and when in line with the preferences you have shared, provide you with information or advertising relating to my products or services.

The Device Information that is collected is used to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize my Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of  marketing and advertising campaigns).


Sharing your personal information
I share your Personal Information with third parties to process your orders. For example, 

  • I use Shopify to power my online store and you can read more about how Shopify uses your Personal Information here
  • I also use Google Analytics to help me understand how my customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
  • If you pay by Paypal then they will also receive your data and you can view their privacy policy here.

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, I may also use your Personal Information to provide you with targeted advertisements or marketing communications that I believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me by email.

Additionally, if you are a European resident please note that I am processing your information in order to fulfil contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through the website www.freckles-designs.co.uk, I will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
I may update this privacy policy from time to time in order to reflect, for example, changes to practices or for other operational, legal or regulatory reasons.

Contact Me

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e‑mail at hello@freckles-designs.co.uk or by mail using the details provided below:

Freckles Designs
7 Donaldson Avenue
Alloa
Scotland
FK10 2ET

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